Help center

Welcome to the Sun-Splash Treasures help center. Whether you are wondering how to navigate our shop, join our vibrant community, track your orders, or explore our designs, we are here to support your journey every step of the way.

Frequently asked questions

Find quick answers to common questions about shopping, shipping, community membership, and order support. To get the very most out of your Sun-Splash Treasures experience, we always recommend visiting Sun-SplashTreasures.net and reading the original story first.

Where do I start?
The best place to begin is by exploring Sun-SplashTreasures.net to read our story and discover the inspiration behind our creative designs. From there, you can head directly over to our shop or jump into our community club activities.

Where can I find my confirmation number?
Once your order is successfully placed, a confirmation number is displayed immediately on your screen along with estimated arrival times. You will also receive a confirmation email containing your order details and tracking number.

Can I purchase multiple t-shirts with the same design on them?
Yes, you can easily select multiple quantities of any t-shirt design during checkout, making it simple to outfit your entire family, team, or group of friends.

Do you have a physical address to visit?
Sun-Splash Treasures operates exclusively as an online webshop, allowing us to bring our unique apparel, cards, and designs directly to your doorstep anywhere you are.

What is a Sun Splasher?
A Sun Splasher is a valued member of our growing community who shares a love for creativity, fun adventures, and the positive spirit of Sun-Splash Treasures.

How can I become a Sun Splasher, and can I tell others?
You can become a Sun Splasher by exploring our club pages, taking the Sun Splashers pledge, and downloading your certificate. We enthusiastically encourage you to share the excitement and invite friends and family to join as well.

What are your shipping, tracking, and delivery speeds?
When you complete your purchase, an on-screen confirmation details how long your products will take to reach your address. An email with complete tracking information will follow shortly so you can monitor delivery progress.

Where can I find return and exchange rules?
When you click the Shop now button and enter our online store, simply scroll down to the very bottom of the storefront page to review our complete return and exchange policies.

Still need assistance?

If you could not find the answer you were looking for, reach out to our customer service team using the chat widget on the lower right side of our home page or visit our dedicated support page. Our team is ready to help and will reply within one business day or sooner.